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Terms and Conditions

1. Who We Are

This website (elegantproperties.co.uk) is operated by Elegant Property Solutions Ltd (“we”, “us”, “our”), a private limited company registered in England & Wales. We use this site to provide information about our long-term rental homes and to make it easy for you to contact us. This site is informational only; it is not a marketplace or lettings portal.

Contact: [email protected]

2. Using This Website

By using the site you agree to these Terms. You must not misuse the site (for example, by attempting to gain unauthorised access, introducing malicious code, scraping content, or posting unlawful or defamatory material). Content is provided in good faith for general information; it is not legal advice. Always confirm key details directly with us.

3. No Offer, No Guarantee

Nothing on this site constitutes an offer to let. Availability, pricing and any tenancy are subject to contract, satisfactory checks and written agreement. Floorplans, photos and descriptions are illustrative and may change. External listings or third-party statements are outside our control.

4. Contact Forms & Enquiries

If you enquire via our form or email, we’ll use your details to respond about viewings, suitability and next steps. Submitting an enquiry does not create a tenancy or any obligation on either side. If we proceed, all legal documents will be provided separately (e.g., AST, prescribed information, certificates).

5. Third-Party Platforms (OpenRent)

We may use third-party platforms—particularly OpenRent—to manage enquiries, tenant referencing, e-signing of tenancy agreements, initial rent/deposit collection, and deposit protection. When you follow a link to, or are onboarded through, OpenRent, your use of that platform is governed by OpenRent’s own terms and policies. Referencing outcomes, document workflows and payment processing on OpenRent are provided by them; we don’t control their site. This reference does not create a partnership or agency between us and OpenRent.

6. Your Responsibilities

If you submit details via our forms or email, you confirm the information is accurate, up to date and supplied by you in good faith. If your circumstances change (e.g., proposed move-in date, number of occupants), please tell us promptly.

7. Safety & Compliance (Summary)

We aim to keep our homes compliant with current rules (e.g., EPC, electrical safety, gas safety, smoke/CO alarms). The exact certificates and obligations apply per property and will be provided as part of the tenancy documentation. Specific certificates and obligations vary per property and will be set out in your tenancy documents.

8. Intellectual Property

All content on this site—including text, images, logos and layout—is owned by Elegant Property Solutions Ltd or used with permission. You may not copy, reproduce, adapt or redistribute any content without our prior written consent.

9. Links to Other Websites

This site may link to external websites (e.g., maps, guidance, OpenRent). We don’t control and aren’t responsible for their content, availability or security. Use of third-party sites is at your own discretion and subject to their terms.

10. Liability

This website is provided “as is”. To the fullest extent permitted by law, we exclude all warranties, conditions and representations regarding the site’s content, accuracy, availability or fitness for a particular purpose. We will not be liable for any loss or damage arising from your use of (or inability to use) the site, except where liability cannot be excluded by law.

11. Privacy & Cookies

How we handle personal data is set out in our Privacy Notice (which also contains our Cookies information). Please read it together with these Terms.

12. Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date at the top shows the latest version. Continued use of the site after changes means you accept the revised Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any dispute arising from or relating to them.

14. Contact Us

Questions about these Terms?
Email: [email protected]

Privacy Overview

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